Using TurboTax is like getting a city bus: you pay, but it is open to everyone to ride it for themselves.

Coming to this peer community professional tax preparer forum is like attempting to hijack any car that just happened to be stopped for the red light at the corner.

Complaining here is like complaining to that car driver, that you cannot afford to buy their car right now, so they need to take you wherever you want to go for free and right now, and No, you are not interested in waiting for the bus, even if right now, the bus is Free to ride.