When I started my practice, I prescheduled all of my appointments.  Most of my clients were like clockwork as to when they were ready each year so the prescheduling worked well.  When human interaction ended with the start of COVID, I dumped the prescheduling and encouraged drop offs.  I went from meeting with most of my clients to meeting with very few.  A lot of folks thought they needed to meet and found out that drop offs worked quite well for both them and us.  Some of the folks that I still meet with really don't need to meet, but they need the extra little hand holding and the social interaction involved with the process.😁