From what I've read, he doesn't qualify for any PTC because incorrect information was given to the Marketplace on his application.  The insurance agent has now admitted her "error" and is looking into how she can "fix it."  Short of him paying back the APTC and not taking anymore PTC, I don't know of anything else that can be done to fix her error retroactively. 

So it wasn't exactly an "I don't want to" situation...it was more of a 'how do we fix this issue" and file an accurate return?

Unfortunately, using an SLCSP of zero creates a "You Must Fix This" red error in Proseries that I assume will prevent e-Filing...