Trying to renew my PTIN and the new IRS system needs to send a code via E-mail to log on to the system.  I click on the "Receive a code via email" but never receive the e-mail so cannot proceed.  I have a Spectrum roadrunner e-mail account and not sure if it is an IRS issue or a Spectrum issue.  I can't find a IRS phone number to call on this issue to see if the code can be by phone or if there are any options.  Has anyone else had this issue or have a IRS contact that deals with on-line PTIN renewal issues?