Remember the IRS motto:  "We're from the government, and we think you cheat."

I doubt this is an Intuit "programming problem."  What's likely, is that IRS has told Intuit, "don't send us any returns with unverified earned income."  IRS has a "programming problem" until it agrees to accept returns claiming earned income in 2019, even with none in 2020.  If enough practitioners storm IRS Taxpayer Advocate and Congress to demand an immediate fix, maybe the problem will be resolved in a month or two.  Peacefully, of course.