I am having trouble getting PTO to tax the non-qualified portion of the distribution.

Grad student emptied 529 account after graduation.  Her qualified expenses are for non-tuition expenses.  She will not receive a 1098-T and does not have any tuition expense.  It doesn't seem to matter what I put into the "qualified expenses for higher learning"  nothing shows up as taxable. Is there another place that info has to be entered?