Thanks to you both. Still not sure how to use the software to specifically request failure to file AND failure to pay. I don't even see an option to do two forms. Also this is 2023 and return has been filed but we are going to amend it. I already researched that and you still request the penalty abatement even though you have not amended the prior year return as of yet. If anyone knows differently please let me know and thank you so much again. Maybe I misunderstanding and form 843 is not filed alone but with the return (amended in this case)?