Did you make all of the entries?

Which software are you using?

Start you questions here through the software you are using.

Update your profile with the software you are using. 

"client qualifies for the credit,"

Does the vehicle qualify?

Does the purchase qualify?

Proseries, Professional edition

Yes all entries made

I have verified that car Qualifies

Client did not transfer credit

All MAGi are met.  

Client owes taxes

Direction 8936 says to Click verified VIN ( get an error stating return must be efiled first

Check VIN here??

https://afdc.energy.gov/laws/electric-vehicles-for-tax-credit

Already done. 

So I guess the original question got missed. 

Is 8936 and 8936-A up to date

Thank you for the responses

The page shows Ready to Print, Ready to EFile.

https://accountants.intuit.com/supported-tax-forms/?srsltid=AfmBOooDPs8EiwJAOdGkiDOpyI5gEzEifOXerhy6...

Last year, for one of these credits (can't remember the specifics...) you had to enter the anticipated credit amount to get it to trigger.

Maybe try that for this year too?

Did you click the little box at top of worksheet "I certify the VIN number is correct ? I missed that box, and it did not flow