It's a conspiracy.  I opened the Fidelity Investments website (I have several accounts there) to find what Intuit has been doing the past couple weeks.  Fidelity used to be good at providing quotes, but they "upgraded" their system recently and now it takes 10 or 15 seconds for a page to load.  But when I entered "INTU," the trading symbol for Intuit, all it gave me was Intuitive Surgical (ISRG).  But it says this is a $172 billion stock, close to the same value of Intuit.

So I used Fidelity's nearly-useless AI feature, "Virtual Assistant," to ask why I couldn't get a quote on INTU.  The best it could do was show me ISRG. So I called the "Active Trader" desk and after entering my SSN and saying a few words so they could verify me with voice recognition, I asked the same question.  The representative tried it on his computer, and INTU popped right up.  He asked if he could link to my computer, and I allowed it.  So then I tried to get a quote for INTU, and it magically appeared.  Well, actually, it was the typical delay, but at least the system recognized the symbol.  

Why am I wasting my time on this?  Otherwise I'd have to start laundry so I can then pack for my trip tomorrow.  What I should be doing is complaining about how that full-service broker started by five guys in New York, talked my mentally-declining client into changing his account to TOD, payable to seven people in three states.  All of them have to send in paperwork before anything can be sold.  If the market goes south, should we file a FINRA complaint?  (Have to do a probate anyway and we don't charge percentages in this state, so it was just lousy legal advice from high school graduates.)