I Submitted an application to switch bank products Jan 31, 2020 from Quick collections to Traditional RT,  It appears that Pro Series has not to date submitted my application to TPG for approval.  I have called Intuit and TPG and they keep passing the buck.  Intuit indicated they submitted the application to TPG and TPG indicated they have not received the application.  I completed the application on the 31 of January, with the help of one of intuit representative.  The bank product indicator in my system indicated that the Traditional RT application is pending.  I need help get this issue resolved. Any suggession??? Or should I just go with another tax program and start all over???