KristineM
Level 3
02-22-2024
08:23 PM
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I had logged into Lacerte community and they had a message at the top. I understand that this was a nation wide issue, but why is there only one option to get our codes? If we would have had the option to switch it to our e-mails, which I prefer to get codes from anyway, then this would not have had us down during tax season.
Now that we know this is definitely an issue, I wonder what they are doing to be more proactive for if/when this happens again.