"I look forward to a successful outcome of this audit."

Don't count those chickens before they hatch, they might end up as scrambled eggs.

Did she say where in Pennsylvania she was?  Might have been at the former Philadelphia Service Center, where I think they still have lots of staff.  Or were you guessing her location based on area code of phone call?  That's not always reliable. 

Triggered memories of my last audit.  New office auditor, here in town.  Elderly client had inherited lots of money and donated some of it to her church.  So deductions were large percentage of AGI.  The auditor asked me to prove the Catholic Church was an eligible organization.  That sounds easy (although stupid) but it was more difficult than you think.  Something having to do with a letter in the 1950s to the National Conference of Bishops, as I recall.