After being on hold for almost two hours, I was told they are working on the alignment issues but nothing in the works for printing the Recipient copies or File copies two to a page, even though the IRS copies are printing two to a page.  Very frustrating for sure. 

However, after playing around with it a bit, I found that if you print the IRS copies on to the black and white pre-printed forms,  that are used for Quickbooks, that will work once they get the alignment issues resolved.