Hi @dayooper  Here is a support article with troubleshooting steps that may help: EasyACCT login screen appears as a blank window with no way to log in 

There are additional troubleshooting steps you can try in this support article.  If you have tried the troubleshooting steps but are still having issues, please contact EasyACCT Support as they can remote in and take a closer look. 

SAME!!! And I have payroll today....cannot open the program...click on icon and NOTHING. I am FURIOUS. OKAY INTUIT, WHEN WILL THIS BE RESOLVED?

Thanks for the fast reply. Unfortunately none of the suggested troubleshooting items resolved the issue. I'm going to wait a few days and just use my backup system to see what other responses show up here. I'm just not super keen on allowing remote access to my system.

Ryan 

Hi @dayooper  and @OkieGal  The next best step is to connect with EasyACCT Support.   

We know how disruptive it is when things don’t work as expected. Since this community is designed for peer-to-peer resource sharing, our technical team doesn't monitor these threads for troubleshooting.

We will need you to reach out to our Support team directly, even if you’ve already shared the details here.

Our support specialists have the tools to remote in and can see what might be causing the issue.  Please help us out by connecting with  EasyACCT Support.

Talked to support, uninstalled 2 Windows updates, I'm now able to open EasyAcct but it won't pull data in from ANY of the backups I did....previously tried the Registry Edit and doing it that way but apparently the last backup I did won't pull any data back in to EA. Lost EVERYTHING....I am having to re-enter everything from 01/01/26. Lost 2025 as well. Already printed .pdf of all of 2025 and already prepared tax return. Not an ideal situation for a program that costs several thousand dollars. Been using this program since 2011 and have never experienced the issues that have happened in the last year. BIG bummer. I am currently looking at other accounting softwares....as much as I hate the thought of learning new software...something's gotta give though. As they say....can't keep doing the same thing and expect different results.

Hi @OkieGal Thank you for posting about your experience and for your feedback. Our team is looking into this. There was an announcement made about this issue today.  I've sent you a DM as well. 

Pretty much. Any software catching your eye?

Same here.  I did a Windows update and my Easy program will not open.  There was a comment a while back about Unable to Access Company Files issue (when we restore and backup)  and they said their IT person found it was an issue with Microsoft Windows 11.  This is beyond ridiculous.    After spending this much money it is unreal the problems we have had and then we have to call our IT person for solutions and pay them to fix it!  Easy do a better job!

Hi @FRUSTERATED  

If you are not able to open EasyACCT post update to the latest Windows update, follow the below steps as a workaround to resolve the issue.

1. Open the Windows Tax Manager, Locate the EasyACCT process and select End Task.
2. Go to the Windows Settings, select Bluetooth & Devices. 
3. Select Microsoft Print to PDF as the default printer 
4. Relaunch EasyACCT.

For further assistance, please connect with EasyACCT Support. 

if you have "Unable to Access Company Files" which meant all the companies or all of the clients at that directory will not be able to access too. 

i had the same things

Is it working for anyone today? I turned on my computer this morning and everything seems okay - at least for now. Yesterday Intuit refused to open at all. 

Hi @vgc  Welcome to the Community! Glad to hear it is working for you today. For more information, please see this post that was updated yesterday. 

Well I'm still using the 2025 program. I gave up on 2026 in January. I'm looking for a replacement for next year.