scott10
Level 1

I been a user of Easy Acct since 1988. Each year i download the new version and wont have to worry about the next update until the following year. After 38 years of just having one or two updates,  I have experienced 5 updates in the past 3 months. My financial statement are totally out of balance. After hours is discovery, I located the problem to be mostly isolated to A/R module. When entering a AR invoice, it is debiting accounts receivable, crediting revenue, and a mysterious credit to cash. This is throwing my balance sheet out since there is a second credit entry.  The mysterious credit to cash is coming from the internal programing. Feels like a glitch in the matrix! There is no way to make a journal entry to correct the books. Very bizarre. I been waiting since January for them to fix the problem. Is there anyone experience a similar problem? 

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