Just got of the phone with a supervisor and supposedly there is an update coming out tomorrow morning that will address the weird balance forwards and purging of data in Accounts Receivable.  The update for "no records exist" will not be coming out until February 12th!!!  If anyone is still experiencing issues with balance forwards or purged data after tomorrow's updates, please contact the support techs and make them aware of this.  We all need to keep them accountable for this mess or it will never get fixed!