Kathi,

You're obviously CLUELESS!  I have been very vocal about this problem and have called support techs numerous times and sent them a backup of my A/R.  My A/R was working just fine before I downloaded your new 25/26 version of the software!  Why don't you have your development team call me back like they were supposed to weeks ago!  I will be calling again this morning and I'm sure I won't receive help, per usual, because only a select few of the techs seem to know what they are doing!!!