Npruett,

I too have called everyday or every other day since January 2nd and the support techs keep putting me off!  They expect us to wait for updates to come out which are making more trouble than what we had before the updates!  I have been waiting for a week for a member of their development team to return my call regarding the backup that I sent them.  All I have received is silence from higher ups and excuses from support techs.  I don't think they know what the HELL they are doing and this may never get fixed! If anyone has suggestions on small business accounting software that does A/P; A/R; Invoicing, and Payroll, please let me know.  I'm very interested in changing at this point!