Hi @Teresa10 Thank you for sharing how serious this situation is. As mentioned we are gathering all feedback and giving it to the right team. 

There have been fixes made in the program over the last week and this week, including several critical year-end items. While not everything has been fixed, progress has been made. Given the impact of the large file issue and year-end reporting on your client, we believe it would be best to call into EasyACCT Support. They can remote in, review this with you, and determine whether they can help generate the year-end reports you need.