Out of curiosity, did the developers use AI to program the new year's program, rather than real people?

Something obviously went horrendously wrong with seemingly basic updates, and I'm wondering if it is AI-induced.  I suspect many/most EasyACCT users will be looking at other options for next year.

If AI-programming is where Intuit is heading, I want to get out now before this craziness causes the tax programs a major meltdown.