Waited an hour to speak with an agent this morning and another hour and a half on the phone with the agent.  She tried to re-install the 25/26 version, but I've done that 3 other times!  Frankly, that is when my problems all started!  I still haven't closed out 2025 and I am doing everything on paper and old general ledger books.  I wrote out payroll and vendor checks by hand!  Supposedly, someone in management is calling me back, but I've been waiting for that return call since last Thursday!  So unbelievably frustrating!!