Kathi,

I'm completely frustrated with this company!  I contacted Intuit on Friday, Jan. 2nd with a problem with my A/R GL Distribution showing "NO RECORDS EXIST FOR THIS RANGE" which includes December and the entire 2025 year!  Spent 4 hours on the phone and given a case # only to find out today that an investigation into my issue has never occurred!!!!!   WTF!!!!!!  I haven't closed 2025 yet, have had the 2025/26 version reinstalled 3 times by your customer service agents, have never seen any updates outside of the 2025.2.1 version which never fixed any problems!!!  I have asked that management call me, so hopefully that will happen today!  I will be asking for a credit or a full refund for your broken software!  I know others have the same issue as myself, so why wasn't an investigation into this problem made?