Suetax,

I haven't even attempted to close 2025 yet because my A/R GL distribution is showing "No records exist" for December and the entire year.  I was trying to close out my December before closing out the year, but I can't do that. I spent 4 hours on the phone with them last Friday and another 2 on hold on Monday before speaking with someone.   Right now I have had to figure up my payroll the old fashioned way and hand write checks until I can close out 2025 and start 2026.  I'm completely frustrated and angry that this company can't get this problem fixed in a timely manner! This makes so much more work for all of us to endure and they need to pay for that!  I will make it my mission to not let them get off the hook for this one.