nickeypoo72
Level 7

Good Morning, Everyone!

Just wanted to share how we are working around the issues with the new program in hopes it may help others.

1.  We copied the 26TTBLS file folder to a new location so that we could copy it back once the old program was installed.

2.  We uninstalled new program

3. We installed old program under:  "EasyACCT Professional Accountant previous years  - 2024 - Download Full CD Image"  ***note - when I chose the option to download the 2024 version, it kept downloading the new version, so I chose the "Download Full CD Image" option and the old version downloaded correctly. I did have to manually run it from the Autorun file where it saved on our computer, but it worked.  Also - it did go through one update and loaded all of the previous updates to the old version - so we were happy about that.

4. We copied the 26TTBLS folder back under the EASYW folder 

5. We restored all of our backup files to new directories on our computers.  *** I did backup all files we had BEFORE I did the update last week.  So, we were only out a couple of days of work that was done and that was only the new payrolls we have ran in 2026.

Please note, that this process did got give us the 2025 W2 or the Form 940.  However, I have the new program installed on a laptop that we can use to run any of those forms until the new software gets ALL OF THE ISSUES FIXED.

Also, remember that once you open a company file in the new version, it will not open in the old version if you go this route.  So, restoring a backup file is probably your only option.  

Also - just some friendly advice - do your backups daily perhaps to avoid these issues in the future.  I'm glad we only lost a couple of days work.  My heart goes out to all of you who are dealing with bigger fish than we are.  Hopefully Intuit gets things straightened out soon (UNDER STATEMENT OF THE YEAR..)  And yes, I have learned the backup thing the hard way last year after we got new computers and I lost more than a couple of days of data 😞