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Thank you so much for the reply! A list of issues we are aware of at the moment:
Bank Reconciliation: When continuing a prior reconciliation, current and prior transactions are all missing. When transferring in for a new reconciliation, software goes to file error, then run time error, then closes the program.
Payroll reports by employee: We were unable to get this to work on one account, but, oddly enough, were able to get it to work on my largest account - although it took 12 minutes to fully populate. It seems that some of this may be hit or miss - works on some clients but not on others or works on one day but not the next.
It is Extremely. Slow. Cannot stress this enough. Takes about 20 minutes to close write up on my largest client.
We are relieved that live payroll ran successfully today, and the ACH file posted to the bank without error. This was a very small client, however (ten employees). Will have much larger payrolls this week and are hopeful for no issues. We also have not had issues so far running G/Ls or other reports as some posters here have relayed, though it did take about fifteen minutes to run a 28-page GL. We have run some quarterly payroll reports, and they seem to be working, albeit slowly. Most pressing issues at the moment are inability to reconcile and processing time. There is a tremendous amount of work to be done by February 2nd, and we really cannot afford the delays that the software is causing. Hopefully all will be resolved soon.