I was told that there would be an update on 12/26 to fix all of the issues with the software.  I was told today that the update would not be available until after the first of the year.  This is ridiculous.  We are being held hostage from a software company that has already been paid.  You need to get this fixed asap even if you have to work on holidays.  We do not have any belief that the reports are correct at this point.  In my nearly 20 years of using this software, I have never had this bad of an issue.  There have been issues but nothing of this magnitude.  I hope everyone else is having better luck.