nickeypoo72
Level 7
Tuesday
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Always happy to share what I know or what my experience has been! Good luck! I do know that different banks have different settings on those NACHA files. Sometimes their spec sheets are helpful, and sometimes not. I have been lucky to always get good customer service reps at the banks who have done a lot of hand holding with the initial set up! I will say that one bank we never could get the file set up correctly for was Chase Bank. I don't know what the issue was, but they would never accept what we provided. I have found the smaller local banks are much easier to deal with.