You will want to go through the Financial Statement Templates to see where the programming error is.  You're probably missing a general ledger account number in one of the equations that will include COGS.   

Thanks for the response. I have looked everything over and over and can't find any reason why it's not included in the current profit/loss on the B/S. It prints correctly on the P/L - it's 4 line items that create the COGS, but that number isn't being carried forward. 

Hmm.. maybe try printing out the Custom Financial Statement Design under print reports (Misc) and comparing to another one of the companies to see if there is something different.  I'm not a programmer, so I know I'm not a lot of help.  But I have used the software for 30 years, so we've run across glitches before.  That's probably where I would start.

Otherwise, maybe you don't have those 4 general ledger accounts set up properly?  Sometimes we miss the account type and they won't show up if that's the case.

Good luck!  

I have done all of that, but will look at it again. I compared it to the other P/L's and it looks the same. I'm so frustrated with EasyAcct that they won't/can't help me. I wish they would have told me before I renewed that they didn't support the custom statements. Like you, I'm certainly not a programmer. JR was the one who helped me in the past, but of course, he no longer works there. EasyAcct apparently didn't have other employees learn from JR. 😞

Again, I appreciate you trying to help. 

Oh I didn't realize that they don't support the custom statements.  Maybe you need to step away from it for some time and come back to it later.  Go get a snack or play a game on your phone to get your mind cleared.  Maybe when  you look at it a second time, something will stand out to you. You know, just like when a bank rec won't balance and you have to walk away for a bit of time 😉 .

Good luck!  Keep us updated if you figure it out!

I think you are right, just give it some time and look at it again. Luckily, I can use the edit feature and make the correction so the B/S is in balance. I will keep you posted. Thx

Hope you had a good holiday. We were out of town, so I haven't had a chance to take another look. I did receive a no reply email from Intuit telling me to review my entries. Thanks for nothing Intuit. 

Boo 😞  Not surprising response though.  Other thought I had - are all your transaction dates in the current year?  I know it throws the cumulative general ledger balance off it it's not.  Maybe it's also throwing balance sheet off too?  Just a random thought.