tried reinstalling. 940 still doesn't efile. I am still also having trouble creating the transmittal files from the IRS system. I click create and print for the transmittal and it closes the program. When I reopen, the created file appears but how can I be sure that it is correct? This is very messy this year. So frustrated. On hold as I type, wait time is now 35 minutes as opposed to over an hour.