Well, it seems that they took the payment from my credit card account for my update on 10/24/21 but never sent me access to my updates.  I have worked with a lot of accounting softwares and most of the time you can talk to anyone at any time without a problem when you need to.  However, not with this program!  I've had nothing but problems the past couple of years with the EasyAcct.    This is just crazy!!  I will be calling them on Monday.

Thank you for taking the time to e-mail me.  I appreciate it!