SHARONSAN
Level 1
‎07-13-2020 08:50 PM

I ran out of credit and want to process a return. I called the office half and hour before their office supposed to close, and have been on hold for more than two hours. 

Is there a way to purchase the credit so I can get a PDF copy of the return before the next day? 

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Ross
Employee
Employee
‎07-14-2020 02:12 PM

Hello SHARONSAN!

You should be able to purchase 2013- 2019 returns by using the "Purchase" tab along the left tray. 

Purchase PTO.png

If you need further assistance purchasing, please reach out to us at 844-877-9422. 

 


~Intuit Tax Product Specialist


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