burdetteandasso c
Level 1
12-06-2019
09:45 PM
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my program won't open. Can I uninstall and reinstall and not lose data for clients
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IntuitAustin
Intuit Alumni
12-06-2019
09:45 PM
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@burdetteandassoc Hey! What product are you using? It's currently marked as ProConnect Tax Online, which doesn't require an installation
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IRonMaN
Level 15
12-06-2019
09:45 PM
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@Intuit Austin - someone at Intuit better be worried if he or she does have the ability to uninstall Tax Online
Slava Ukraini!

Slava Ukraini!
George4Tacks
Level 15
12-06-2019
09:45 PM
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@IRonMaN The Topic in the right column is ProSeries - System issue. Could you please reassure the OP that they will NOT lose any data when they uninstall.
Don't you love this new forum format that will be replaced by an even less intelligible forum?
Answers are easy. Questions are hard!
Don't you love this new forum format that will be replaced by an even less intelligible forum?
Answers are easy. Questions are hard!
itonewbie
Level 15
12-06-2019
09:45 PM
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Wow, I never thought to click on Context to find the clues. I think the Preacher did it with an ax in the library...
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Still an AllStar
Still an AllStar
George4Tacks
Level 15
12-06-2019
09:45 PM
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Back in the good old days, there was segregation. I never saw PS unless I peeked over there. I think segregation is good in some cases. There are just too many choices for user to pick and so many seem to like LINK, even though it has nothing to do with LINK. Add to that the wonderful choice to put ProConnect in front of everything. Sometimes I wonder.....
Answers are easy. Questions are hard!
Answers are easy. Questions are hard!
George4Tacks
Level 15
12-06-2019
09:45 PM
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No. The data will stay in that same folder. https://accountants-community.intuit.com/articles/1609507-uninstall-rename-and-reinstall-intuit-proc...
Answers are easy. Questions are hard!