That sounds like you made and (Override) entry somewhere, possibly directly into Schedule CA (540NR)
If you could post a screen shot for page 3 Taxes You Paid then it might help pinpoint where the entry is.

It really sounds like an input error.

 

Thanks for your help.  are you referring the below screenshot?

 

Check return and get the pdf for that form in your screen then what I use is the Windows "Snipping Tool" to take a "snip" of the portion of the screen showing where the problem is. You have have done that but it was not attached to your post.
https://support.microsoft.com/en-us/help/13776/windows-10-use-snipping-tool-to-capture-screenshots

 

The error you mentioned sounded like it was on Schedule CA

Yes.  That is correct. Line 7 is showing as blank (Line 5e has $ 6814 and  Line 6 is blank).  Line 7 supposed to equal to sum of Line 5e + Line 6.

Our client's state wages are more than federal wages.  I am not sure if this has any relevance here.

 

Contact support.

Ok, Thanks.

I contacted support and did not get help on this issue.