lovemahal-1
Level 3
03-22-2020
11:37 AM
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I just updated installed product and it won't accept scheduled payment 07/`10/20 and the due date
did change to 07/15/20
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George4Tacks
Level 15
03-22-2020
11:45 AM
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You are correct on both accounts.
It can take more than a week for brand spankin' new tax crap to get programmed. PATIENCE!!!!!
Answers are easy. Questions are hard!
abctax55
Level 15
03-22-2020
12:27 PM
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PTO is in the cloud... so exactly what did you update?
HumanKind... Be Both
George4Tacks
Level 15
03-22-2020
12:37 PM
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@abctax55 Do you really expect a new user to be able to clearly identify their product in that confusing opening screen?
Answers are easy. Questions are hard!
abctax55
Level 15
03-22-2020
01:20 PM
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Sorry... I'm here so often I forgot how difficult it is to identify ones product. My bad.
HumanKind... Be Both
lovemahal-1
Level 3
03-22-2020
01:28 PM
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Installed products.
lovemahal-1
Level 3
03-22-2020
01:30 PM
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ProSeries Professional Product