lovemahal-1
Level 3

I just updated installed product and it won't accept scheduled payment 07/`10/20 and the due date

did change to 07/15/20

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George4Tacks
Level 15

You are correct on both accounts.

It can take more than a week for brand spankin' new tax crap to get programmed. PATIENCE!!!!!

 


Answers are easy. Questions are hard!
abctax55
Level 15

PTO is in the cloud... so exactly what did you update?

HumanKind... Be Both
George4Tacks
Level 15

@abctax55 Do you really expect a new user to be able to clearly identify their product in that confusing opening screen? 

Opening Screen.JPG

 


Answers are easy. Questions are hard!
abctax55
Level 15

Sorry... I'm here so often I forgot how difficult it is to identify ones product.  My bad.  

HumanKind... Be Both

View solution in original post

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lovemahal-1
Level 3

Installed products.

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lovemahal-1
Level 3

ProSeries Professional Product

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