This is a public message board, please remove your clients names and keep everything anonymous.

Add some more details to your post....you want to restore a 2019 client file...where did it go?  Was it there then disappeared? 

how do I restore 2019 data for client that was not saved

information was entered and not saved 

Polly... P L E A S E delete your clients name from your post.  There's a button in the upper right to click, then edit.

THIS is a public forum, not Intuit support.  And if YOU didn't save the file, no one did it for you.  It's gone.

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@pollyqueen1943 wrote:

information was entered and not saved 

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Then its gone.

Polly - exactly WHAT part of remove your client's private information from this public forum do you NOT understand?

Oh for the good old days when a moderator would help with these issues.

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@abctax55 wrote:

Polly - exactly WHAT part of remove your client's private information from this public forum do you NOT understand?

Oh for the good old days when a moderator would help with these issues.

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@pollyqueen1943 Please act on Anna's advice.  It's not fair to your clients to have their names posted to a public forum and this may have repercussions to you as a tax professional as well.

I just put some white out on my computer screen so nobody can see Charles and Lynda's names.  Hopefully that keeps everybody else in the world from see their names too. 🤔

Thanks all. I removed the names from the post subject.