I had a reject on Form 990EZ for missing I believe hours for one of the officers. I added but when I try to resubmit it doesn't lock the return but just rejects it immediately. Is there a way to clear out the reject and resubmit. I have talked to technical support twice and they just advise me to paper file. I pay too much for this software to do that. I even tried copying the return and resubmitting but it rejected it immediately also. It appears to be a glitch in the software but no one at Intuit has a resolution for me.

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IRonMaN
Level 15

As a long shot, I would try deleting all of the officer information section and then try entering it from scratch.


Slava Ukraini!

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sjrcpa
Level 15

Support should also know that 990s have to be efiled.


The more I know the more I don’t know.

That worked. Thank you for the suggestion of deleting and reentering officer data. Successfully efiled.

IRonMaN
Level 15

You betcha!


Slava Ukraini!
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