y10nbaum
Level 1
01-21-2020
06:13 AM
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I had a ProConnect account before I signed up for QB Accountant. Now, ProConnect shows a different account depending on if I log directly into ProConnect or access ProConnect from QB Online.
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itonewbie
Level 15
01-21-2020
08:15 AM
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Did you use the your login for PTO to sign up for QBOA? If you did, I think you wouldn't have this problem.
As it is, you need to call Intuit in order to integrate these two accounts.
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Still an AllStar
Still an AllStar
y10nbaum
Level 1
01-28-2020
09:15 PM
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I ended up calling ProConnect support and (after a while) were able to integrate the two realms.