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I have checked the box "No marketplace insurance purchased" in the Credits section. I have filled out under General/Electronic Filing/Efile PDF Miscellaneous and gone to efile attachment. I have uploaded a pdf document titled ACA Explanation with the explanation that my client has company provided insurance and has never had marketplace insurance. And I marked the box send the attachment with federal return. It has rejected 3 times when I tried to efile. When I check the return, the critical error is still there, even after refreshing, and says there is a problem loading the input screen. What am I missing!!!!?
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Having the same exact problem....and its annoying. I cant even find the box in step 1, and I everytime I try to upload the attachment, I get an error "The return cannot be saved at this time"
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Problem Solved by Jashika J in digital assistant! I was missing another box to check. Go to General>E-File PDF/Miscellaneous>E-File Attachment in upper right hand corner>Link to form>Select main form 1040 and then select 102=ACA Explanation. I went to check the return and my EF Critical Diagnostic Ref. #59924 was gone! My client has never had marketplace insurance and always had employer provided insurance so we will see what response they get.
