This is a public forum, so you probably want to remove your telephone number.

Have you filled in the rest for form, including entering "7500" for the tentative credit amount on line 9 of the 8936-Schedule A?

As has been pointed out in numerous threads (and by Bill while I was distracted, the tentative credit has to be entered.

And for your edification for any future questions you may have ... this place is 'peopled' by volunteers that are fellow software users.  

No one's going to drop a dime to call you - and neither would support, for that matter.