Rox
Level 3
06-13-2023
08:32 AM
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What process can I use to correct the authentication failure of the spouse's e-signature on a jointly filed 1040?
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Rox
Level 3
06-14-2023
10:10 AM
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Well, the ProConnect expert told me to void and start over. That will really impress a new client. In this case, I just clicked to send reminder, and the singing party was able to pass the ID check and complete the document.