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I'm a client of our accountant who sent me an Intuit Link email. When I click on it, it asks me to either sign up for an Intuit account or to log in. I already have an account that was signed up with Mint.com, and so I provide that credential.
Once logged in, the page still tells me:
You've found Intuit Link.
As a taxpayer, you’ll be able to easily gather and share your tax documents with your accountant. But first, you’ll need to ask your accountant to invite you.
If you’ve already been invited by your accountant, then sign out and sign in with the email address your accountant used to invite you.
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Talk with your accountant. They can contact support, if needed. This site is for the professionals, not for the clients.
Answers are easy. Questions are hard!
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As noted, we are end users and not customer support. I found this article:
And this user topic:
That sort of explain username vs email vs link ID. Hope that helps.
Don't yell at us; we're volunteers
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I've had the same issue for the last 4 years. My accountant has tried contacting Intuit, I have tried but no use. I just do it manually as Intuit is no help.
