Chessmaster1
Level 3

my clients federal tax return was accepted but CA state tax return was rejected. The reason for the. rejection the primary taxpayer SSN cannot match a previously accepted return 

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George4Tacks
Level 15

That sounds like you will need to file a PAPER  CA  return.

You could consider calling the Practitioner Hotline. https://www.ftb.ca.gov/tax-pros/index.html but only if you were a third party designee for the prior year. 


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