@George4Tacks Agree. Never had a problem with this.

Fenway-cpa · ‎12-06-2019

itonewbie · ‎12-06-2019

Which input screen are you referring to? In PTO, there is not a field called "name of foreign country" as far as I am aware, even on the forms related to international returns. The way PTO is configured, you would need to first check the box for "Foreign Address" before you are given the option to select a foreign country from the dropdown box for "Country".

Could you clarify?

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Still an AllStar

Fenway-cpa · ‎12-06-2019

I'm sorry...On the 1040 Form itself, address shows, as usual, but the last line where it is labeled "Foreign Country Name " shows as "US". All clients addresses show that way on forms and letters.

George4Tacks · ‎12-06-2019

When you look at the 1040 - Click on the US and see what input it takes you to. I can not get a return to do this. Even when I check Foreign Address, US does not seem to be a choice.

Answers are easy. Questions are hard!

itonewbie · ‎12-06-2019

@lpacitto.cpa Can you upload a screenshot of the page and line item you are referring to?

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Still an AllStar

Fenway-cpa · ‎12-06-2019

When I look at 1040 the line with the foreign address is not blue (you can't drill down). I'm going to have to call support...It's not hurting anything, just looks weird.

adam · ‎12-06-2019

Did you ever find a solution to this? I have noticed it showing up on returns I have newly created this season, and not on ones that have carried over from last.

Fenway-cpa · ‎12-06-2019

No, I have not called support yet. Will keep let you know when I do!

CharlieEmployee · ‎12-06-2019

You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

Fenway-cpa · ‎12-06-2019

Thank you!!

adam · ‎12-06-2019

Worked! Thanks.

support · ‎12-06-2019

Thanks for providing a great answer. We had the same problem and it worked.

djszpf · ‎12-06-2019

Thanks so much! It worked for me!

Fenway-cpa · ‎12-06-2019

I am having same problem this year, but it is my client letters that show US in last address line. The above solution from last year is not working. Is anyone else having this problem????

CharlieEmployee · ‎12-06-2019

You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

View solution in original post

George4Tacks · ‎12-06-2019

Click the box for Foreign Address

Answers are easy. Questions are hard!

poolcleaner · ‎12-06-2019

Amazing that you got two Not Helpfuls for the correct answer!

George4Tacks · ‎12-06-2019

I need a raise!

Answers are easy. Questions are hard!

itonewbie · ‎12-06-2019

We love unhelpful votes, don't we? We just don't understand why, especially when the answer is correct.

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Still an AllStar

poolcleaner · ‎12-06-2019

And then there were three.

itonewbie · ‎12-06-2019

What do you do when the world sends you lemons? You make lemonade with them.

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Still an AllStar

poolcleaner · ‎12-06-2019

I have a rotten cold and am off to bed with lemonade with honey in it right now!!

abctax55 · ‎12-06-2019

Put some brandy in there too, Jane. It helps, or at least makes you not care.
Feel better soon.

HumanKind... Be Both

adam · ‎12-06-2019

"Click the box for Foreign Address" is the equivalent of "Open the Client's tax return". Both are starting points, and also not very helpful for this issue. I suspect 3, will become 4, maybe 5......as this tax season continues on.

CharlieEmployee · ‎12-06-2019

You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

sjrcpa · ‎12-06-2019

That's a piss poor design/programming feature.

The more I know the more I don’t know.

George4Tacks · ‎12-06-2019

@sjrcpa - I THINK this only happens if you click Foreign Address when you first start. I have never encountered this, so that is why I got an UNHELPFUL for my answer. I am quite confident it is a PEBCAK issue.

Answers are easy. Questions are hard!

itonewbie · ‎12-06-2019

@George4Tacks Agree. Never had a problem with this.

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Still an AllStar

sjrcpa · ‎12-06-2019

Thanks

The more I know the more I don’t know.