Re: Email password change:

Smitty · ‎09-03-2020

Received email from ProSeries stating my password needs updated. Many scams out there, so wanted to make sure this was legitimate before doing so. Thank you

George4Tacks · ‎09-03-2020

You are required to update your password on a regular basis. You can do so in your regular sign in and it will remind you there when you need to update.

I would not respond to the link in the e-mail, just to be sure.

Answers are easy. Questions are hard!

View solution in original post

Just-Lisa-Now- · ‎09-03-2020

I got it recently as well, even though I had just changed it less than 2 months prior. I never use the link in email, I just wait for the program to prompt me to change it someday..its usually within a week after the email.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

ShivaSura910 · ‎12-29-2020

How do I change my password? Evidently I missed the time frame given

in the e-mail.

George4Tacks · ‎12-30-2020

Toward the bottom of the sign on is "I forgot my user ID or password" > Click that and follow the instructions.

Answers are easy. Questions are hard!