richardsonaccou nting
Level 1
01-05-2022
09:45 AM
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My Proseries is showing 2 files for each client, why? How can I fix this?
Labels
Level 15
01-05-2022
09:58 AM
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are they the same file name?
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jeffmcpa2010
Level 11
01-05-2022
10:06 AM
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Are you saying your "Homebase" shows 2 files. Which "Homebase" are you in?.
If you have the ALL TAX RETURNS homebase open and have transferred both Organizer and Individual files they will both show up.
Taxprohere
Level 7
01-08-2022
12:38 AM
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Possible you could have imported your client files from another folder or drive (or resaved them to), and now Homebase is showing 2 files per?
Under HomeBase View, select All Tax Returns and look at the full path and file name column. This will tell you where ProSeries is reading from.
Employee
01-09-2022
05:58 PM
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What Year ProSeries?
Does one show something like C:\prowin21\21data\filename1.21I and the other one shows E:\prowin21\21data\filename1.21I ?