Meroden
Level 1
10-13-2021
08:36 PM
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I had problems getting in the correct password and at the point it appeared it had gone in correctly, I got the message back that I had made too many attempts and was locked out for 15 minutes. 24 hours later a still locked out and don't know how to fix this. How can I do that?
Karen
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dkh
Level 15
10-13-2021
08:47 PM
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Do you get to the Sign In screen? Have you tried clicking the I forgot my user ID or password ?
bdb
Level 3
10-14-2021
05:27 AM
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I had the same problem and cured by logging directly (without the tax program) to intuit and reset my password there.
