https://proconnect.intuit.com/community/order-products-from-intuit/help/how-to-contact-proseries-for...

.1-800-434-6818 weekdays from 6:00 AM to 5:00 PM (PST)

Phone number does not work

I just got done dialing that number for the heck of it and I got through without any problems.  

Works fine when I dial it too!

@lyndaj0331 I think the issue may be with your phone or calling plan...got a different phone you can try to call from?

you are all correct - i tried from my cell phone and it worked.  I do not understand.  I have always used my office phone and never had an issue.  I also have not had any issues with any other 800 type numbers.  I will have to contact the phone people.  Thank you for your help and listening to the rantings of an old lady!

Lynda

MAYBE - The office phone may now require a 1 in front of any long phone number. Seems stupid to me but 800-xxx-xxxx now seems to be 1-800-xxx-xxxx  If the phone company is smart enough to put in the stupid "we can't get there from here" message it should be smart enough to put in the 1.

@lyndaj0331 Let me know if you got through to assistance.