Smilinjack
Level 1
electronic filing failed. Then return was filed manually, paper in a timely manner.  Refund due remains outstanding.  How can I get refund for client?
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abctax55
Level 15

Go to irs.gov & check "where's my refund" (or, have your client do so).

Good chance it's going to show "in process" like 38 million other returns, both efiled AND paper filed.

Next choice would be to call PPS.

HumanKind... Be Both
PATAX
Level 15

@abctax55 👍and you may just have to wait like millions of other filers..

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