jav
Level 1
06-11-2021
10:38 AM
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receive the following error message: The amended return failed the submission amended return validation step
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IRonMaN
Level 15
06-11-2021
10:54 AM
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What year and did you prepare the original return?
Slava Ukraini!
jav
Level 1
06-11-2021
10:57 AM
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year 2020 and i prepared the return
IRonMaN
Level 15
06-11-2021
11:06 AM
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The steps I would try:
Go through the review process on the return to see if there are any issues.
If none, reboot your computer.
If that doesn't help, update your software.
If that doesn't help, go to your start menu, click on ProSeries and select "refresh updates".
If that doesn't help. Shut off your computer, lock the office and go fishing. Then try the whole process again Monday.
Slava Ukraini!
TAXOH
Level 11
06-11-2021
11:16 AM
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I think I would jump to the last step.