But it's your printer, or your printer driver, or your antivirus, or your "IT guy" isn't good enough ------------ or there is just a problem with Intuit. For the amount of time you put in here, Intuit should send the head of their support department over to your office to fix the problem 
It's not poop, it's hankey. I always forget that magic word when I want to emphasize a matter with 
